Terms of Use

Volx · Last updated 12 August 2026

These terms are the agreement between you and Volx, operated by Prospect AI. By creating an account or using the app, you agree to them. If you don't agree, please don't use Volx.

The short version. Be decent to other people. Don't post or send anything abusive, harassing, sexual, or illegal, and don't pretend to be someone you aren't. We have zero tolerance for objectionable content and abusive behaviour: report it and we'll act, usually within 24 hours. Volx is a fitness tracker, not a doctor, and the trainers on it work for themselves, not for us.

Who can use Volx

You must be at least 13 years old to create an account. If you're under 18, you should have a parent or guardian's permission. You're responsible for keeping your password safe and for what happens under your account.

Content you post, and zero tolerance for abuse

Volx lets you write goals, send messages, review trainers, and choose a username, display name and profile picture. You keep ownership of what you write. You give us only the permission needed to store it and show it to the people you've chosen to share it with.

The following are not allowed anywhere in Volx — in messages, reviews, usernames, display names, profile pictures or the "about" text:

We have zero tolerance for objectionable content and abusive users. Anyone can report content or a person from inside the app, and you can block someone at any time, which immediately stops them contacting you or seeing you. We review reports and aim to act within 24 hours — removing content, suspending the account, or both. Serious cases are removed permanently and without warning.

Trainers are independent

Personal trainers on Volx are independent people, not employees or agents of Volx. We don't verify anyone's qualifications, insurance, or the advice they give. Any arrangement, payment or session you agree with a trainer is between you and them. Reviews are the opinions of the members who wrote them.

Plans, calories and AI

Workout plans and calorie estimates are produced with the help of AI and general formulas. They're a starting point, not a prescription. Plans are assembled from a library of real exercises, and calorie figures are estimates you can edit — always check them against your own judgement. See the Privacy Policy for exactly what is sent to our AI provider, and what never is.

Health disclaimer

Volx is not a medical device and does not provide medical advice, diagnosis or treatment. Nothing in the app is a substitute for a qualified professional. Talk to a doctor before starting a new training or nutrition programme, especially if you're pregnant, have an injury or illness, or are taking medication. Stop exercising and seek help if you feel unwell. You take part at your own risk.

Your account and your data

How we handle your information — including that progress photos are face-blurred before they're stored, and are never shared with anyone — is described in the Privacy Policy. You can delete your account and everything in it from Profile → Delete account, at any time, without asking us.

Ending access

You can stop using Volx and delete your account whenever you like. We may suspend or remove an account that breaks these terms, that we're required to remove by law, or that puts other members at risk. Where it's reasonable to do so, we'll tell you why.

Service changes and availability

Volx is offered as-is. We're a small team and features may change, and the service may occasionally be unavailable. We don't promise it will be uninterrupted or error-free, and to the extent the law allows, we're not liable for indirect or consequential loss. Nothing here limits liability that can't be limited by law.

Changes to these terms

If we change these terms in a way that matters, we'll update the date at the top and tell you in the app. Continuing to use Volx after a change means you accept it.

Contact

Questions, reports, or anything else: tryprospectai@gmail.com.