Volx · Help & contact
Volx helps you track your training with progress photos, measurements and personalised workout plans. If you need a hand, here's how to reach us — and answers to the questions we hear most.
From the Home screen, tap New goal or split. Describe what you want in your own words and Volx builds a plan aimed at that goal, using real exercises. Log a check-in any time from Home to record your weight and measurements.
Progress photos are optional. When you take one, your face is blurred automatically before the photo is ever stored, and your photos are visible only to you. You can read the full details in our Privacy Policy.
If you've taken a body scan, tap the outlined areas on your photo. Volx works out where your shoulders, hips and knees actually are, so the areas follow your body rather than sitting in fixed positions.
You don't need a photo to choose. Underneath there's a list of every muscle group — use it whenever what you want isn't in shot. A photo taken from the waist up has no legs to tap, so that's the place to pick thighs, calves or glutes.
A week counts towards your streak when you log your target number of training days in it. Milestones are earned for consistent weeks — one week, one month, and so on. Once earned they're yours for good; breaking a streak never takes one away.
Injured or away? Open Profile and pause your streak. The clock stops, nothing nags you, and your streak is waiting when you come back — for as long as you need. If you miss a single week, you may have a streak save to bridge it; you earn one every 13 weeks.
Volx asks permission on first launch. We use it for things that need you: a friend request, a friend accepting, someone sharing their progress with you, a note from your coach, a message, and milestones you reach. We don't send reminders to train, and we never warn you that a streak is about to end.
You can turn notifications off entirely in your phone's Settings under Volx; everything still appears in the app.
Double-check your email and password. If you're still stuck, email us at tryprospectai@gmail.com and we'll help you get back in.
In any conversation or on a person's profile, use Report to flag content or Block to stop someone contacting you. Blocking is reversible from Profile → Blocked accounts.
You can delete your account at any time from Profile → Delete account. You'll confirm with your password, and your account, records and stored photos are permanently erased.
Volx is not a medical device and does not provide medical advice, diagnosis or treatment. Calorie targets are estimates. Check with a doctor before starting a new training programme.
See also our Privacy Policy and Terms of Use.